Privacy Policy

Matrixx FinCorp (“we”, “our”, “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website (https://matrixxfincorp.com), mobile application, and other services.

1. Information We Collect

We collect the following types of personal and non-personal information:

a. Personal Information

• Full Name

• Contact Number

• Email Address

• PAN and KYC details (if applicable)

• Investment Preferences

• Communication Preferences

• IP Address and Device Information

b. Non-Personal Information

• Browser type and version

• Pages visited and time spent

• Cookies and usage data

• Geographical location (approximate)

2. How We Collect Information

• When you fill out forms on our website

• When you sign up for newsletters, alerts, or consultation

• Through cookies, analytics tools, and server logs

• When you contact us via phone, email, or WhatsApp

3. Use of Information

Your data is used to:

• Provide financial advisory and investment services

• Personalize your experience and offer tailored solutions

• Respond to queries and customer support requests

• Improve website functionality and content

• Send you updates, offers, and marketing communication (only with your consent)

• Comply with legal obligations and regulatory requirements

4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your data with:

• SEBI-registered advisors and AMCs (Asset Management Companies) with your consent

• Insurance partners and service providers

• Trusted third-party vendors (for hosting, email, analytics, etc.) under strict confidentiality agreements

• Regulatory and law enforcement agencies, if required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and remember user preferences. You can manage cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure, including:

• SSL encryption

• Secure hosting environment

• Access control and data minimization

7. Retention of Data

We retain your information as long as it is necessary to provide services or comply with legal obligations. You can request deletion of your data by contacting us (subject to applicable laws and regulations).

8. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time (this may affect the services we provide)

• Opt out of marketing communication

• Lodge a complaint with a data protection authority

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been collected, it will be deleted immediately.

10. Third-Party Links

Our platform may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

11. Policy Updates

We reserve the right to update this Privacy Policy from time to time. The revised version will be posted with the updated date. We recommend checking this page periodically for any changes.